PROCESSING TIME

Orders are dispatched from our studio in Singapore within 1 to 3 business days upon confirmation of order.

 

ESTIMATED SHIPPING DURATION

Domestic Orders are delivered in 1 to 3 business days via NinjaVan.

International Orders* are delivered in 6 to 14 business days via Aramex / Singpost. 

To prevent delays, please provide us with complete and accurate address.

*Note: Due to the ongoing pandemic, postal services and airfreight movements have been significantly disrupted worldwide. Do expect delays for international shipments and we hope to seek your understanding during this difficult time globally. Should you have a preferred courier, do let us know and we will help to arrange accordingly.

 

RATES

Domestic orders (Singapore) are delivered via NinjaVan/ SingPost and is free of charge. 

 

International Shipping
Singapore & Japan	Free shipping for orders above SGD50. + SGD3.50 for orders below SGD50
Malaysia	Free shipping for orders above SGD100. + SGD10 for orders below SGD100
Australia	Free shipping for orders above SGD120. + SGD20 for orders below SGD120
United States, Korea, Taiwan	Free shipping for orders above SGD180. + SGD30 for orders below SGD180

 

TAXES AND CUSTOM FEES

Any taxes or customs fees as deemed by your country’s legal regulations are to be held responsible by the customer. In the event that an order is returned to us due to incorrect delivery address provided by the customer, or if left unclaimed, the full cost of redelivery will have to be borne by the customer.

 

TRACKING

NinjaVan orders can be traced here. 

Aramex orders can be traced here.

SingPost orders can be traced here.